✈️ Michelle Madrid FAQs

Effective June 14, 2025

Welcome aboard! Here’s everything you need to know to navigate your Michelle Madrid journey with ease.

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🧳 Shipping & Fulfillment

How long will it take to ship my order?
We aim to pack your bags (and your order) within 5 to 7 business days, but exact timing can vary. Got questions? Feel free to reach out—your itinerary is important to us!

What’s your shipping policy?
We offer free economy shipping on all orders $150 and up.
For standard domestic shipping:

• Orders up to 1 lb: $5.30 | Delivery time: 3–4 business days

• Orders 1–5 lbs: $12.65 | Delivery time: 3–4 business days

Please note: Rates may shift without notice, and vendor-fulfilled items follow their own shipping terms.

Do you offer international shipping?
Currently, we only ship within the continental United States. Stay tuned—our passport may be getting stamped soon!

Which carriers do you use?
We partner with trusted travel companions like USPS, FedEx, UPS, and LSO to deliver your order safely and swiftly.

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🧭 Tracking & Order Info

How do I track my order or find my order number?
Just take a quick flight over to your customer portal:
🌐 https://michelle-madrid.com/my-account/